Couldn’t have been better.
Overall Experience
Quality
Price
Convenience
Zak was great, very knowledgeable and well experienced. He was through explaining the issue with the AC unit and what options available.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Nathaniel was extremely professional, polite, thorough, and demonstrated attention to detail. He worked with me on making sure we had the right parts and material to get the job done. No pressure and not salesy at all. Will definitely use in the future and request him personally. Highly recommend.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Daniel explained the process he would go through to ensure my air conditioner was in good condition and would stay in good condition. He was knowledgeable and was thorough. Great Service!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Tyler is always friendly and kind. He is always very helpful.
Overall Experience
Quality
Price
Convenience
The young man you sent for this service call, Blake B., is a credit to your company. He is polite, knowledgeable, no-nonsense. Thank you so much.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Tyler was very courteous and professional in his work. He goes the extra mile to make sure the repair is done right the first time.
Overall Experience
Quality
Price
Convenience
Tyler was very thorough with his inspection. He was very professional and answered all of my questions.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Recall- limit switch was internally doing their job by cutting off at 145 degrees Zone board internal high cutoff set to 135 degrees vs 150 degrees this will allow the furnace to keep running by having a delay to cool furnace down and keep cycling on and off Insulation levels need to be higher, recommended but will think about it next time Surge protection recommended
Unhappy customer that did not want to pay 30%, He wants his system to be solved first and then he'll pay. The office is aware, I had to leave house
For this job, I worked on replacing a furnace board that had been diagnosed bad. Furnace board was replaced and updated. System was left running and in better condition than ever. Thank you for choosing Comfort Experts, have a great day!
For this job, I worked on a evaluation on this furnace system, as we arrived, furnace was not turning on. After completing a couple tests furnace turned on and was left running. Solder in furnace control board turned to be bad. Customer did not want to pay service fee because we have been out here many times, I explained to the customer that this issue could not have been figured out because last time system was already running perfectly fine and no issue were seen after all the tests were completed, she asked for the office to call her.
Customer was very unhappy with the pricing offered membership for discount on repairs he stated that it's horrible business practice he felt it should be no more that a 100 dollar customer asked for me to leave and slammed door on me
Came out for a free second opinion homeowner just wanted to compare our price to her regular company she felt like their price was too high unfortunately our price was about the same if the other company hadn't provided a membership discount she has chosen to go with her regular company also left estimate to replace a ceiling fan
For this job, I worked on a evaluation on this gas furnace system. Customer mentioned that the system has stopped working for about an hour yesterday, however it came back on. I did my evaluation and inspected the whole unit and the zone boards, I also made sure that everything was working how it's supposed to. Notified the customer of the process I completed and that everything was working in great condition. Adding on, I notified the customer about his UV bulb not working, I offered the customer a new UV bulb and he approved, UV bulb was replaced. Thank you for choosing Comfort Experts, have a great day!
Came to house for electrical estimate on permanent outdoor lights and gave customer quote and cause more reach out if they choose to go with us
Joe to send install crew tomorrow Replacing supply plenum (smaller than coil to prevent water from getting into it again) - three 10” three 9” and an 8” Replace section of 10” duct that has water in it Bring drain lines to code with drain switch on primary and wet switch in the secondary pan Clear drain line on other system
On this job I looked at both heating and cooling. I'm happy to report the system does test in tolerance. The system could benfit us system to help improve air quality around return and supply boxes. TD 20 Subcool 10 Superheat 20
Came to job for electrical inspection and everything looked good in house except for doubled up neutrals and grounds but customer had search protection already installed on panel a few years ago and pool panel looks really good and everything in the house is working as it should be and has GFCI protection where it's required
Service evaluation Audible leak in the evap coil Homeowner will discuss options with his wife and call us back with his decision
Came to job for looking at breaker tripping lights in front entrance and front porch and also change out doorbell transformer that's customer provided and put into plugs in a cover into a two gang box that is also customer provided came and gave customer a quote for it all but customer is a home builder and has his own electrician and said he could come out and do it for cheaper
Completed cooling tune-up all electrical components good amp draws good free on levels good clean condenser filter good drains clean and clear system operating correctly
